Trusted Home Care Company
Home-based care is a very personal service, which is why A1 Care tailors every care plan to the individual's needs, preferences and routines, from companionship and meal preparation to complex care.
Where Excellence Feels Like Home. Because There Is No Place Like Home.

1. Family Values
As a family-run business, we care for every client as we would our own, with compassion, trust and lasting relationships at the heart of everything we do.

2. Smarter Care
Blending compassionate care with intelligent technology to provide safer, more personalised support and greater peace of mind.

3. Trusted Excellence
Award-winning excellence, recognised for innovation and trusted by families who expect the very highest standards of care.
Compassionate Home Care Built Around Family Values
Care at Home That Fits Around You
We are a family-led home care provider, and as such, we know that home is a place full of familiarity, comfort and memories. It’s also where people feel most relaxed and content. Being able to stay at home and receive compassionate care from an award-winning home care team means a person who requires support doesn’t need to consider giving these things up.
Our ethos is to ensure the people we support in the communities we serve are as independent as possible and cared for with dignity in the homes they love, giving them and their families peace of mind.
Whether you or a loved one needs occasional visiting care, full-time live-in support, or specialist care tailored to complex needs, our experienced local teams are here to help.

Tailored care plans built around individual needs

Fully trained carers, focused solely on you

Ongoing family involvement and clear communication

Comfort, continuity and peace of mind
Our Home Care Services

Domiciliary Care
Visiting care support, with trained carers from a professional domiciliary care provider who can help with personal care routines, medication reminders, household chores, mobility, preparing fresh meals and any other tasks that will help a person remain well and supported.

Live-In Care
Ongoing one-to-one care with a hand-selected carer who remains in the home with allocated space for resting and sleeping. Live-in care provides continuity and continued assistance, always structured around the times and areas of life where a carer can help protect a person’s quality of life.

End of life & Palliative care
One of our missions is to ensure you trust us as your loved ones end of life care service provider throughout Dorset, Dorchester and Hampshire.

Learning Disability (LD) Support
At A1 Care, we provide compassionate, person-centred Learning Disability (LD) support that helps individuals live safe, fulfilling, and independent lives within their own homes and communities.

Mental Health (MH) Support
We support adults living with mental health conditions to manage daily life safely, reduce distress, and maintain independence within the comfort of their own home.

Treatment of Disease, Disorder or Injury
Our Treatment of Disease, Disorder or Injury (TDDI) service provides regulated clinical care at home for individuals who require support with specific medical or health-related needs.
Trusted by Those Who Matter Most
Why Families Choose A1 Care
It is a privilege to support people and families across our three locations, and we take great pride in every review and piece of feedback we receive, demonstrating the impact an exceptional care at home provider can make.
A True Family Culture at the Heart of Our Care
A1 Care is a family-led home care provider, and our commitment to relationships and personal well-being extends from the people we care for and their own families to each of our care colleagues. Well-supported care professionals deliver the best possible care, and we treat every person within the A1 Care family with dignity and warmth.
Compassionate, Personalised Support
Care is always arranged according to the likes, dislikes and preferences of each person, from knowing how they like their tea or coffee and their favourite meals and snacks to asking when care visits are most convenient. Our service is responsive and wholly personal, with free care assessments and the capacity to start support quickly and revisit care plans to make changes if needed.
Continuity, Matching and Long-Term Relationships
Many of our carers form strong relationships with the people they support, and this is made possible by carefully matching personalities, experience and hobbies to ensure carers and clients can build trust and continuity. Knowing who is visiting and being comfortable with a carer in their home is particularly vital for people with cognitive conditions, for whom familiar carers and dependable routines can soothe anxiety.
Reassurance, Communication and Trust
Families are fully involved in care planning and ongoing communications, which helps us protect the well-being of each individual. As a CQC-regulated home care company with an award-winning reputation, we maintain open, transparent communications, using advanced modern systems to ensure loved ones remain up to date, without losing the personal touch that matters so much.
Care Supported by Innovation and Technology
Technology cannot replicate the kindness, empathy and companionship home carers provide, but it can help us deliver the highest quality care, with digital care plans and real-time care notes within our secure family portal that loved ones can review as often as they would like.
Audio, video and AI-supported processes ensure our carers spend their time focusing on caring for each person, with less time dedicated to paperwork and administration, and more time with the people they are there to support.
Care needs rarely stay the same, and accurate, timely observations as a person regains confidence or experiences changing symptoms mean care plans can be updated quickly to ensure the support we provide continues to meet each individual’s needs.
Over the years, the A1 Care team has steadily grown to meet demand for compassionate home-based support, as an established, trusted care provider. Alongside our head office in Bournemouth, we support people and families throughout Dorchester, Lisburn and the surrounding areas.
Each of our teams works closely with families, health professionals, councils and local services to ensure everybody involved in a person’s care is fully up to date.
Latest News

Caring for someone with Dementia – A1 Care attends training tour!
At A1 Care, we understand that caring for someone with dementia requires more than just daily support, it demands empathy,

Give the Gift of Independence with Domiciliary Care
Domiciliary care allows independence. Independence is not just a word; it’s a feeling, a right, and a profoundly cherished aspect

A Day in the Life of a Domiciliary Carer
The county landscapes of Dorset and Hampshire are more than just picturesque scenes for our Domiciliary carer (s).
A Simple, Supportive Path to Getting Started
Care assessments are based around a discussion that gives us an opportunity to get to know you or your loved one, your circumstances, and the type of support that would make the biggest difference, whether you need to organise urgent care or are simply interested in what the options might look like in the future.
From your free care assessment onwards, our role is to work with you to create a care plan you are comfortable with, that represents the needs of yourself or your loved one, and that gives you the confidence that care will meet all of your expectations.
Your Questions Answered
A1 Care provides a wide range of services designed to help people continue living safely, comfortably, and independently in their own homes. Whether a person would benefit from a few visits each week, full-time live-in care or more specialist support, every care package is tailored around their individual needs, routines, and preferences.
Every family is different, which is why there isn’t just one structure or type of at-home care. During a free care assessment, we’ll take the time to understand your loved one’s needs, daily routines, lifestyle, and wishes before sharing our recommendations. The aim is always to provide the right level of support, while helping people maintain as much independence as possible.
Families often contact us during stressful or uncertain times when they need to organise care due to unexpected changes in circumstance, following a hospital stay, or because a loved one’s needs have increased. Where possible, we can schedule a free care assessment promptly to put the right care in place as soon as we can.
A1 Care is built around a family-led approach where relationships, trust, and compassion come first. Care is shaped around the individual, their preferences, and the way they want to live, rather than asking them to fit into a one-size-fits-all model. We provide support that is respectful, reassuring, and delivered in the way we want our own loved ones to be cared for.
As a family-led home care provider, we believe that great care is based around trust, relationships and consistency. Our clients see familiar carers wherever possible, families are always fully informed, and care is customised to each person. Alongside compassionate support, we use advanced care technology that helps us improve communication and care planning, while keeping face-to-face relationships at the heart of every visit.
Good communication is a key aspect of giving families peace of mind. A1 Care uses modern digital care systems alongside practical measures such as weekly care timetables. This helps families stay up to date with who is providing care, and when visits are taking place, with real-time updates where appropriate. The team is on hand to answer questions or provide more information to keep families connected to their loved one’s care.
Yes. In addition to domiciliary home care, A1 Care supports people with a wide variety of care needs, including more complex conditions that require expertise and longer-term care planning. Following an assessment, we can suggest personalised care plans that offer the right level of assistance while promoting dignity, comfort and independence.
Yes. A1 Care is a regulated home care provider and has been recognised as one of the Top 20 Home Care Providers in South West England by HomeCare.co.uk for four consecutive years. This position is based on independent reviews from clients and their families, reflecting our high standards of care, professionalism and compassion.
No. While many clients are older adults, we support people of all ages who need help to live safely and independently at home. Care can be arranged for short-term recoveries, ongoing assistance or specialist support, depending on each person’s individual circumstances.
We aim to make organising care as simple as possible. The first step is to contact the A1 Care team to arrange a free care assessment, where you’ll have the opportunity to discuss your circumstances, ask questions, and explore the different care options available. From there, our team will guide you through every step of the process and work with you to put the right support in place for you or your loved one.



