Domiciliary Care Services

Choosing the right at-home support can be a big decision, and A1 Care offers a full range of domiciliary and home-based care services based on your needs and wishes.

Trusted by Those Who Matter Most

Trusted, Award-Winning Home Care from A1 Care

We are proud to uphold the highest standards of care and to be trusted by families within our communities who know they can rely on their care team for consistent support.

Over the years, we have been recognised with a Care Innovation Award, a finalist spot in the Great British Care Awards, and have been ranked among the Top 20 Home Care Providers in the South West by HomeCare.co.uk for four consecutive years.

A1 Care is a fully regulated home care provider, rated Good by the Care Quality Commission (CQC) and a member of the United Kingdom Homecare Association, the Dorset Care Association and the Hampshire Care Association.

Personal Care

Mental health needs

Medication Management and Administration

Medication Management and Administration

Companionship and assisted breaks

End of Life Care

Welfare Checks

Continuing and complex care

Domiciliary Care is Cost Effective

Domiciliary care allows you to Stay at Home

Domiciliary care improves Quality of Life

High level of One-to One Support

What Is Domiciliary Care?

Domiciliary care is a personally structured type of in-home care that ensures care recipients who may need daily living support or have complex care needs never have to consider moving to a residential facility if they prefer to remain at home.

Professional, trained carers come to you and can organise visiting or hourly care based on the frequency of care at home that would prove most valuable.

Domiciliary care is suitable for a variety of individuals, including:

Elderly individuals: As people age, they may require assistance with daily tasks or personal care but prefer to stay in their own homes rather than move to a care home. Domiciliary care allows seniors to maintain independence and live in their familiar environment.

People with disabilities: Individuals with physical or cognitive disabilities who need support with daily activities can benefit from at-home care services, enabling them to live as independently as possible in their homes.

Those with chronic illnesses: People with long-term health conditions that require ongoing care and support can benefit from domiciliary care, as it provides personalised assistance based on their specific needs and preferences.

Individuals recovering from surgery or illness: At-home care can be a suitable option for those recuperating from surgery or an illness, providing the necessary support during their recovery period while allowing them to stay in their own homes.

Family caregivers: Domiciliary care can also support family members struggling to care for their loved ones. Professional assistance, or respite care, can relieve the caregiving burden and allow family members to maintain their routines and wellbeing.

How Domiciliary Care Works

Organising home care needn’t be complicated or stressful, and we offer a straightforward, supported process to help you make clear decisions at each step.

Starting with a Personalised Assessment

Home care services start with in-person conversations and care assessments, which give us the insight we need to understand how your care planning should work and any routines, medical needs, or concerns we need to address.

Building a Care Plan Around the Individual

Private home care services are wholly tailored to your well-being, in terms of the support you would like, and how you would like it to be delivered. We account for every detail, from the preferred timing of care visits, the meals or activities you most enjoy, and how we can support your comfort and quality of life.

Building a Care Plan Around the Individual

Of course, care needs can and do change, and we offer flexible care, whether by increasing care visits, providing more hours of care, or offering advice on how your care can be adapted to your requirements.

Compassionate Domiciliary Care Tailored to Life at Home

Domiciliary, or home care, is a personalised support service designed to help people live safely, comfortably and happily in the comfort of their own homes.

At A1 Care, our compassionate care teams are here to provide assistance where it matters, fitting into your routines and getting to know your preferences and priorities, whether you’d like help with meals, medications, cleaning, shopping, mobility, personal care or looking after your much-loved pets.

This personalised care support helps you maintain independence with dignified, respectful care tailored to you.

What Can Domiciliary Care Help With?

Domiciliary care is person-led because each individual or family may have different day-to-day needs, so there is no single home care plan or structure that will be right for every care recipient.

  • Personal Care and Daily Routines: Experienced carers can assist with all aspects of personal care, including washing, dressing, settling down for the evening, and helping with a good start to the day with a fresh breakfast.
  • Medication Support and Health-Related Needs: We ensure our care recipients receive regular reminders and check-ins to confirm that any prescribed medications are taken on time and at the correct dosage.
  • Meal Preparation and Household Tasks: Carers are happy to lend a hand with a wide range of chores, from preparing nutritious meals to ensuring individuals are well hydrated and rested and taking care of housekeeping so your home is clean and organised.
  • Companionship and Emotional Well-being: While home care is often perceived as practical, it’s an essential support system for people living alone.
  • Specialist and More Complex Support at Home: A1 Care offers domiciliary and home care support, as well as more advanced care for people who need greater assistance, including live-in care, mental health support, and end-of-life and palliative care.

Why Choose A1 Care?

A1 Care is a family business with a set of core values that inform all of our domiciliary care services. We build real relationships with families across the Dorset and Northern Ireland regions we serve, and are committed to respectful care where recipients are always in control.

  • A Family-Led Approach to Care: From the very beginning, A1 Care has focused on raising home care standards and treating every person we work with or for as part of the A1 family – keeping our ethos at the heart of our care as we’ve expanded.
  • Carers Who Deliver Warmth, Respect and Consistency: Each carer within our teams is carefully selected based on their skills, expertise and specialisms, as well as their character, kindness and the warmth with which they approach their caring responsibilities.
  • Technology That Supports Safer, More Transparent Care: Investing in advanced home care management systems is important to us, and we’ve developed a range of solutions that automate care plans and logs, ensuring nothing is ever missed without diminishing the importance of real people and connections.
  • An Award-Winning and Trusted Care Provider: A1 Care has been delighted to accept numerous accolades, including being named a Top 20 Home Care Provider in the South West for four consecutive years, a Care Innovation Award to recognise our approach to care technology, and a finalist nomination in the Great British Care Awards for Innovator of the Year.

Supporting Independence with Technology-Enabled Care

Leading home care technology supports better care standards. It frees up time to spend one-to-one, using digital care planning for consistency, secure communication tools to keep families connected and up to date, and ensuring transparency across care plans and reporting.

Domiciliary Care as an Alternative to Residential Care

For many, thinking about leaving home behind and moving into residential care is distressing. For those who wish to stay at home while receiving the support they need, home care provides a safe, professional alternative without any disruption.

Where We Provide Domiciliary Care

A1 Care has three regional locations, ensuring that all care support is managed locally and that families can sit down with one of our care managers for an in-person chat if they need information or guidance.
  • Dorset
  • Dorchester 
  • New Forest 
  • Salisbury 
  • Lisburn

Top 20 Rated Home Care Provider South West England

Arrange a confidential care consultation

A1 Care is a well-established and highly experienced home care provider. Alongside domiciliary and home care, we can assist with other more involved care structures – with the same emphasis on bespoke, compassionate at-home support.

Domiciliary Care FAQs

A1 Care believes that good care is built on trust and an appreciation of each individual’s personality, preferences and routines. Our approach ensures we take the necessary time to understand what at-home support should look like to you, so we can hand-select carers who offer the best fit - not just in professionalism, but in shared hobbies and interests.
Yes. One of the biggest benefits of domiciliary care is that at-home support is shaped around the individual, not the other way round. We create care plans that benefit your life, rather than disrupt it, ensuring familiar routines and much-loved hobbies are always accessible.
We guarantee clear communication with everyone involved in the care and support of a loved one, and appreciate contributions from relatives and close friends who, of course, want the reassurance that their friend or family member is safe, well supported, and receiving consistent care. A1 Care’s approach supports advanced care technology and updates, so families can stay in the loop and have ongoing peace of mind.
Domiciliary care is delivered one-to-one in a person’s own home, rather than a clinical or hospice setting. This direct relationship between an experienced, compassionate care professional and an individual or family means that support naturally feels more familiar and relaxed. Over time, A1’s carers often have the privilege of getting to know care recipients on a personal level, building trust and ensuring care support adds value.
Receiving care at home ensures people have control of their day-to-day lives while still getting the support they need. From deciding how late to sleep in to choosing how they spend their time awake, domiciliary care promotes dignity and independence in ways that feel natural and respectful.
Choosing a home care provider can be tricky, and we recommend that families look for a local team with compassionate carers, clear communication, flexible support, and a genuine commitment to personalised care. There are also resources, such as review platforms, which offer testimonials and ratings from other home care service users, which can be a useful way to verify that a care provider is well regarded.
Absolutely. For many people, care begins with a modest amount of support each week and the hours or frequency of care increase gradually as their needs change. This flexibility is another advantage of domiciliary care, because it enables support to evolve as you need it, without unnecessary disruption.
When used well, advanced technology supports faster communication and agile care planning and helps families feel connected to what is happening day to day. At A1 Care, our technology is there to strengthen care delivery, while keeping human relationships between carers and clients at the heart of our service.
Residential care might be an option, but home care is widely considered preferable because it allows a loved one to remain in familiar surroundings, close to the people, memories, and routines that matter to them. For care recipients who do not need full-time residential support, domiciliary care offers a more personal alternative.
A1 Care is a highly experienced team of care professionals, operating in multiple locations. We combine compassionate, family-led values with a forward-thinking approach to care. The focus isn’t just on meeting practical needs, but also on building trusted relationships, supporting independence, and giving families reassurance that their loved one is being cared for to the highest standards.

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BOURNEMOUTH

158 Richmond Park Rd,
Bournemouth BH8 8TW
Telephone: 01202 122 022
E-mail: bournemouth@a1care.co.uk

DORCHESTER

1b Longmoor Street, Poundbury,
Dorchester, Dorset, DT1 3GN
Telephone: 01305 595929
E-mail: dorchester@a1care.co.uk

LISBURN

24 Castle Street, Lisburn,
BT27 4XD, Northern Ireland
Telephone: 02892 900001
E-mail: lisburn@a1care.co.uk

© 2012–2025 A1 Care is the trading name of Work Experience Ltd. Regulated by the Care Quality Commission (CQC) (Provider ID: 1-4121534580) and a member of the Dorset Care Association, Hampshire Care Association, and United Kingdom Homecare Association.
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