Specialist Care at Home, Built Around the Individual

When care needs become more involved, families need expertise they can trust without losing the warmth, dignity and familiarity that make home feel like home. A1 Care provides personalised specialist care at home, shaped around the person, their routines and the professionals already involved in their support.

Trusted by Those Who Matter Most

Trusted, Award-Winning Home Care from A1 Care

We are proud to uphold the highest standards of care and to be trusted by families within our communities who know they can rely on their care team for consistent support.

Over the years, we have been recognised with a Care Innovation Award, a finalist spot in the Great British Care Awards, and have been ranked among the Top 20 Home Care Providers in the South West by HomeCare.co.uk for four consecutive years.

A1 Care is a fully regulated home care provider, rated Good by the Care Quality Commission (CQC) and a member of the United Kingdom Homecare Association, the Dorset Care Association and the Hampshire Care Association.

Personal Care

Mental health needs

Medication Management and Administration

Medication Management and Administration

Companionship and assisted breaks

End of Life Care

Welfare Checks

Continuing and complex care

The A1 Care Promise

Family-led values. Award-recognised, trusted care. Technology that improves clarity while keeping human connection at the centre.

Specialist Home Care Can Be Cost-Effective

Receive Expert Care in Your Own Home

Personalised Support Improves Quality of Life

Dedicated One-to-One Care and Support

Specialist Support Without Leaving Home

A change in health does not have to mean giving up familiar surroundings, treasured routines or the people and pets that bring comfort. Our specialist home care is designed to make everyday life safer and more manageable while protecting choice, confidence and independence.

Support may be short term, ongoing or increased gradually as needs change. Every package begins with a detailed conversation so that practical, emotional, and health-related requirements are understood together rather than treated as a list of isolated tasks.

Who Specialist Care Can Support

Specialist care may suit adults living with complex or long-term conditions, neurological needs, physical disability, mental health needs, recovery after illness or surgery, or a combination of needs that requires carefully coordinated support. Suitability and the tasks carers can safely provide are confirmed through assessment and, where relevant, collaboration with healthcare professionals.

What Specialist Care at Home May Include:

Personal care delivered with privacy and respect

Medication support in line with the agreed care plan

Meal preparation, hydration and household assistance

Companionship and support to stay connected

Condition-specific support from trained and assessed carers

Communication with families and involved professionals

Regular reviews as circumstances and goals change

How Specialist Care Works

Organising home care needn’t be complicated or stressful, and we offer a straightforward, supported process to help you make clear decisions at each step.

Starting with a Personalised Assessment

Home care services start with in-person conversations and care assessments, which give us the insight we need to understand how your care planning should work and any routines, medical needs, or concerns we need to address.

Building a Care Plan Around the Individual

Private home care services are wholly tailored to your well-being, in terms of the support you would like, and how you would like it to be delivered. We account for every detail, from the preferred timing of care visits, the meals or activities you most enjoy, and how we can support your comfort and quality of life.

Building a Care Plan Around the Individual

Of course, care needs can and do change, and we offer flexible care, whether by increasing care visits, providing more hours of care, or offering advice on how your care can be adapted to your requirements.

Coordinated Care, Clear Communication

Complex needs often involve several people: the individual, relatives, advocates, GPs, community teams and other professionals. We work collaboratively, so responsibilities are clear, and the care plan remains safe, consistent, and responsive.

Technology supports this coordination through digital care planning, secure records, and timely updates. It strengthens transparency and oversight while trained carers continue to provide the human reassurance and relationship-led care that technology cannot replace.

A Care Team Chosen for Skill and Character

A1 Care carefully recruits, checks, trains and supports its carers. Matching considers competence and experience, but also personality, communication style and the routines that matter to the person receiving care. The aim is continuity, trust, and a relationship that feels comfortable in someone’s home.

Why Families Choose A1 Care

  • Family-led care that treats clients, relatives and carers as individuals, never numbers
  • Award-recognised and independently regulated services with genuine client feedback
  • Carefully recruited, trained and supported carers matched for competence and character
  • Personalised care plans built around routines, dignity, goals and changing needs
  • Technology-enabled planning and communication for greater transparency and reassurance
  • A free assessment that can often be arranged within 24 hours

Supporting Independence with Technology-Enabled Care

Leading home care technology supports better care standards. It frees up time to spend one-to-one, using digital care planning for consistency, secure communication tools to keep families connected and up to date, and ensuring transparency across care plans and reporting.

Specialist Care in the Comfort of Your Own Home

For many, thinking about leaving home behind and moving into residential care is distressing. For those who wish to stay at home while receiving the support they need, home care provides a safe, professional alternative without any disruption.

Where We Provide Specialist Care

A1 Care has three regional locations, ensuring that all care support is managed locally and that families can sit down with one of our care managers for an in-person chat if they need information or guidance.
  • Dorset
  • Dorchester 
  • New Forest 
  • Salisbury 
  • Lisburn

Top 20 Rated Home Care Provider South West England

Arrange a Confidential Care Conversation

You do not need to have every answer before you contact us. Tell us what is happening and what matters most; our local team will listen, explain the options and help you decide on a next step without pressure. Where appropriate and subject to availability, care can often begin within 48 hours of assessment.

Specialist Care FAQs

It is personalised home care for people whose needs require additional training, coordination or condition-specific support. The exact service is agreed upon after assessment.

Potentially, yes. A1 Care assesses each request carefully and confirms which tasks can be delivered safely by trained and competent carers, working with healthcare professionals where needed.

Yes. Care plans are reviewed and can be adapted, subject to assessment and availability, so support continues to reflect the person’s needs and goals.
Matching considers care requirements, experience, personality, interests, routines and communication preferences to create a dependable working relationship.
A free assessment can often be arranged within 24 hours, and, where appropriate and subject to availability, care can often begin within 48 hours.

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BOURNEMOUTH

158 Richmond Park Rd,
Bournemouth BH8 8TW
Telephone: 01202 122 022
E-mail: bournemouth@a1care.co.uk

DORCHESTER

1b Longmoor Street, Poundbury,
Dorchester, Dorset, DT1 3GN
Telephone: 01305 595929
E-mail: dorchester@a1care.co.uk

LISBURN

24 Castle Street, Lisburn,
BT27 4XD, Northern Ireland
Telephone: 02892 900001
E-mail: lisburn@a1care.co.uk

© 2012–2025 A1 Care is the trading name of Work Experience Ltd. Regulated by the Care Quality Commission (CQC) (Provider ID: 1-4121534580) and a member of the Dorset Care Association, Hampshire Care Association, and United Kingdom Homecare Association.
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