Compassionate Dementia Care in the Place That Feels Most Familiar

Living with dementia can change how a person experiences the world, but it should never take away their identity, choices or right to feel safe. A1 Care provides calm, personalised dementia care at home, helping people remain surrounded by familiar rooms, routines, memories and the people they love.

Trusted by Those Who Matter Most

Trusted, Award-Winning Home Care from A1 Care

We are proud to uphold the highest standards of care and to be trusted by families within our communities who know they can rely on their care team for consistent support.

Over the years, we have been recognised with a Care Innovation Award, a finalist spot in the Great British Care Awards, and have been ranked among the Top 20 Home Care Providers in the South West by HomeCare.co.uk for four consecutive years.

A1 Care is a fully regulated home care provider, rated Good by the Care Quality Commission (CQC) and a member of the United Kingdom Homecare Association, the Dorset Care Association and the Hampshire Care Association.

Personal Care

Mental health needs

Medication Management and Administration

Medication Management and Administration

Companionship and assisted breaks

End of Life Care

Welfare Checks

Continuing and complex care

The A1 Care Promise

Family-led values. Award-recognised, trusted care. Technology that improves clarity while keeping human connection at the centre.

Dementia Care at Home Can Be Cost-Effective

Consistent Routines Build Reassurance

Person-Centred Support Protects Identity

Regular Updates Reassure Families

Familiarity Can Be a Powerful Source of Reassurance

For many people living with dementia, home provides important cues and comforts: a favourite chair, a well-known view, family photographs, a familiar pet and the rhythm of everyday life. Care at home can reduce the upheaval of moving and allow support to be shaped around the person rather than asking the person to fit a new environment.

Our approach looks beyond a diagnosis. We learn the person’s life story, preferences, communication style, abilities and sources of comfort so care remains genuinely person-centred.

Supporting Different Types and Stages of Dementia

Dementia affects every person differently. A care plan may support someone living with Alzheimer’s disease, vascular dementia, Lewy body dementia or another form of cognitive impairment, and it can evolve as communication, mobility, behaviour or daily living needs change.

Our carers receive ongoing training and are supported to respond with empathy, patience and consistency. A1 Care has also invested in experiential dementia training that helps staff better understand how ordinary tasks can feel confusing or distressing.

Dementia Support That Adapts to the Person

Maintaining reassuring routines

Support with washing, dressing and continence

Medication prompts or administration as assessed

Nutritious meals, hydration and gentle encouragement

Meaningful activities based on interests and abilities

Mobility support and safer movement around the home

Regular updates and guidance for relatives

How Dementia Care Works

Organising home care needn’t be complicated or stressful, and we offer a straightforward, supported process to help you make clear decisions at each step.

Starting with a Personalised Assessment

Home care services start with in-person conversations and care assessments, which give us the insight we need to understand how your care planning should work and any routines, medical needs, or concerns we need to address.

Building a Care Plan Around the Individual

Private home care services are wholly tailored to your well-being, in terms of the support you would like, and how you would like it to be delivered. We account for every detail, from the preferred timing of care visits, the meals or activities you most enjoy, and how we can support your comfort and quality of life.

Building a Care Plan Around the Individual

Of course, care needs can and do change, and we offer flexible care, whether by increasing care visits, providing more hours of care, or offering advice on how your care can be adapted to your requirements.

Reassurance for Families, Not Just Practical Help

Dementia affects whole families. Relatives may feel worried, exhausted or uncertain about what to do next. We provide reliable support, clear communication and respite from day-to-day responsibility, helping loved ones spend more time being a partner, son, daughter or friend.

Secure digital care records and communication tools improve visibility for authorised family members while personal conversations remain central. Technology is used to strengthen trust, never to make care feel distant.

A Gentle Start, With Time to Listen

We begin with a free assessment and a sensitive conversation about the person’s current abilities, risks, routines, history and goals. We then match carers for skill, warmth and compatibility and build a plan that can start with a small amount of support or provide more comprehensive care.

Why Families Choose A1 Care

  • Family-led care that treats clients, relatives and carers as individuals, never numbers
  • Award-recognised and independently regulated services with genuine client feedback
  • Carefully recruited, trained and supported carers matched for competence and character
  • Personalised care plans built around routines, dignity, goals and changing needs
  • Technology-enabled planning and communication for greater transparency and reassurance
  • A free assessment that can often be arranged within 24 hours

Supporting Independence with Technology-Enabled Care

Leading home care technology supports better care standards. It frees up time to spend one-to-one, using digital care planning for consistency, secure communication tools to keep families connected and up to date, and ensuring transparency across care plans and reporting.

Dementia Care in the Comfort of Your Own Home

For many, thinking about leaving home behind and moving into residential care is distressing. For those who wish to stay at home while receiving the support they need, home care provides a safe, professional alternative without any disruption.

Where We Provide Dementia Care

A1 Care has three regional locations, ensuring that all care support is managed locally and that families can sit down with one of our care managers for an in-person chat if they need information or guidance.
  • Dorset
  • Dorchester 
  • New Forest 
  • Salisbury 
  • Lisburn

Top 20 Rated Home Care Provider South West England

Arrange a Confidential Care Conversation

You do not need to have every answer before you contact us. Tell us what is happening and what matters most; our local team will listen, explain the options and help you decide on a next step without pressure. Where appropriate and subject to availability, care can often begin within 48 hours of assessment.

Dementia Care FAQs

For many people, yes. Familiar surroundings and consistent routines can be reassuring. Suitability depends on individual needs and risks, which are explored during assessment.
Yes. Support can often start with scheduled visits and be reviewed or increased as needs change.
A1 Care aims for continuity and a small, well-matched care team wherever possible because familiar faces can be particularly important in dementia care.
Authorised relatives receive clear communication, supported by secure digital care records and updates according to the agreed care plan.
Yes. Respite, practical guidance and dependable visits can reduce pressure and give family carers time to rest or attend to other responsibilities.

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BOURNEMOUTH

158 Richmond Park Rd,
Bournemouth BH8 8TW
Telephone: 01202 122 022
E-mail: bournemouth@a1care.co.uk

DORCHESTER

1b Longmoor Street, Poundbury,
Dorchester, Dorset, DT1 3GN
Telephone: 01305 595929
E-mail: dorchester@a1care.co.uk

LISBURN

24 Castle Street, Lisburn,
BT27 4XD, Northern Ireland
Telephone: 02892 900001
E-mail: lisburn@a1care.co.uk

© 2012–2025 A1 Care is the trading name of Work Experience Ltd. Regulated by the Care Quality Commission (CQC) (Provider ID: 1-4121534580) and a member of the Dorset Care Association, Hampshire Care Association, and United Kingdom Homecare Association.
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